Do Not Pay, an organization known for automating tasks such as appealing parking tickets and canceling subscriptions, has released a new tool that uses artificial intelligence to handle customer service calls on behalf of users. In a video shared on Twitter, a researcher deepfaked his voice and used AI to demand a refund from Wells Fargo.
Why endure a lengthy call with a bank when a convenient AI-powered bot can handle it for you?
That's the proposition of a new tool from Do Not Pay. Previously, this organization has automated various tasks, such as contesting parking tickets and canceling unnecessary subscriptions. In a video shared on Twitter, the founder of Do Not Pay, Joshua Browder, demonstrated the tool's ability to call Wells Fargo customer service and, using an AI-generated version of Browder's own voice, successfully appeal wire fees.
“We plan on making the tool publicly available with a range of generic custom voices, but to have the user’s own voice it will be ...
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