Researcher Deepfakes His Voice, Uses AI To Demand Refund From Wells Fargo

Do Not Pay, an organization known for automating tasks such as appealing parking tickets and canceling subscriptions, has released a new tool that uses artificial intelligence to handle customer service calls on behalf of users. In a video shared on Twitter, a researcher deepfaked his voice and used AI to demand a refund from Wells Fargo.

Why endure a lengthy call with a bank when a convenient AI-powered bot can handle it for you?

That's the proposition of a new tool from Do Not Pay. Previously, this organization has automated various tasks, such as contesting parking tickets and canceling unnecessary subscriptions. In a video shared on Twitter, the founder of Do Not Pay, Joshua Browder, demonstrated the tool's ability to call Wells Fargo customer service and, using an AI-generated version of Browder's own voice, successfully appeal wire fees.

“We plan on making the tool publicly available with a range of generic custom voices, but to have the user’s own voice it will be ...

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