Tesla owners have expressed worries about quality control issues previously. The most recent one caught attention when a Tesla locked its owner out for not paying for new battery.
A Tesla owner reported being locked out of his Model S after the battery expired; he claimed the automaker informed him that the problem would cost more than $20,000 to remedy.
Mario Zelaya brought attention to the problem last week in a TikTok video that attracted over 15 million views. Zelaya claimed in the TikTok that the battery on his Model S entirely died, preventing him from entering the car or even accessing the ownership documentation inside it to sell it. He said that the car would not start or respond to a charge.
“This is why you should never buy a Tesla people,” Zelaya stated in the video, referring to the vehicle as a “piece of trash.” He stated that he purchased the car brand new for $140,000 in 2013.
By manually removing the front bumper or entering through the tire well, the Tesla owner could have accessed the vehicle, but he claimed he “didn’t have time for that.”
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The Toronto-based Tesla owner uploaded photographs of a service estimate from Tesla dated March 14 in an earlier video. According to the estimate, a new battery for the electric car would demand over $28,000 in Canadian currency or over $21,000 in US currency.
According to the document the owner posted on TikTok, the vehicle required a replacement after traveling little over 77,000 kilometers. Elon Musk has stated that Tesla batteries are intended to last for 300,000 to 500,000 miles, or roughly 21 to 25 years, before they need to be replaced. Tesla owners have reportedly received replacement battery pack quotes ranging from $20,000 to $30,000, according to Electrek last year.
In a another video, Zelaya claimed that he had taken the car to Tesla after receiving a warning about a “high voltage battery” problem that would result in an EV battery fire. He claimed that he was informed that a warranty would not apply to the problem.
The experts informed Zelaya that the battery had rusted as a result of the air conditioning unit’s drain line being placed over the battery case and continuously seeping water into the battery unit, when he later took the Model S to his country’s regulatory agency, Transport Canada.
Zelaya claimed in a video from last week that after shelling out $30 for new ownership papers, he was ultimately able to sell the car. According to the TikTok, the new owner is seen attempting to reach the car’s inside by prying open the front bumper.
“That’s going to be the end of my Tesla journey,” Zelaya said in the video. “It’s out of my life. Keep it out of yours.”
Tesla owners have expressed worries about quality control issues previously. A 2013 Tesla Model S owner from Finland recorded a video of himself blowing up the vehicle last year after learning a replacement battery would cost $22,600. The individual reportedly also possessed a battery that had water damage.
Vox reported in August that thousands of owners have complained about Tesla’s service centers. Drivers were using social media to raise concerns with their brand-new Teslas, including subpar paint jobs and misaligned car panels, according to Insider’s reporting from the previous year.